Trust & Security

Privacy Policy

Last Updated: June 23, 2026. Learn about how we handle, protect, and respect your personal data.

Secure by Default

We encrypt all personal data end-to-end. Passwords are securely hashed and stored.

Full Transparency

We never sell or rent your personal data to third parties. We collect only what we need.

Your Control

You retain full rights to request deletion, exporting, or modifications of your data.

01. Introduction

Welcome to Edemy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, including any mobile applications or website services.

By accessing or using our services, you consent to the collection, transfer, storage, disclosure, and other uses of your information as described in this policy.

02. Information We Collect

We collect information directly from you, automatically through your device, and occasionally from third parties:

  • Account Information: When you register, we collect your name, email address, password, and learning preferences.
  • Activity Data: We track course enrollments, progress, live session attendance, certificates earned, and AI tutor interactions.
  • Device & Technical Logs: IP address, browser type, operating system, and cookie data to improve service reliability and performance.

03. How We Use Data

Edemy uses your information to deliver a highly interactive, personalized, and gamified education experience:

  • To customize the curriculum recommendation and train our AI tutoring model on relevant course context.
  • To verify and generate certificates of completion.
  • To calculate XP points, streaks, badges, and maintain user leaderboards.
  • To send transaction messages, course updates, and reply to customer inquiries.
  • To detect, prevent, and address security threats or fraud.

04. Sharing Your Data

We value your trust. We do not sell, rent, or trade your personal information. We only share your data with:

  • Course Instructors: To help them track learning statistics, coordinate live Q&A sessions, and grade assignments.
  • Service Providers: Cloud hosting (Prisma/Neon DB), video streaming (LiveKit), AI model hosting (OpenAI API), and email services (Resend).
  • Legal Obligations: When required by law to protect rights, safety, or comply with court orders.

05. Security Standards

We implement industry-standard administrative, physical, and technical security measures. This includes:

All communication between your browser and our servers is encrypted using Secure Socket Layer (SSL/TLS). Databases are housed behind firewall-restricted VPCs, and database backups are encrypted at rest. Furthermore, our AI integrations anonymize user identity elements before processing queries.

06. Your Privacy Rights

Under GDPR and equivalent global privacy laws, you possess substantial rights over your data. You can review, modify, or delete your account at any time through the Profile Settings. To export a JSON copy of all user activity, or to request permanent account deletion from our server, please submit a request using the Contact Us form or email our support desk.

07. Contact Privacy Team

If you have questions, comments, or concerns about this policy or our data safety practices, please write to our data protection officer at:

privacy@edemy.com